Customer Service

For any item that is listed on this website at $0.00, please call our office on (02) 9541 0038 during office hours for a quote.
Thank you.


Shipping & Delivery
All bulky items are shipped by road freight. Smaller parcels will be sent by Australia Post. Sydney Metropolitan area will be sent with
Couriers Please or delivery by our staff.  If orders cannot be fulfilled due to the item being out of stock, you will be advised immediately and be given an estimateddelivery time and/ or we will suggest a similar substitute item.
Shipping is to Australia only.
Privacy & Security
Musclemania does not sell, rent or  otherwise make available any personal data submitted by visitors to our site to  any third parties.
This information is understood by us to mean your name,  address, telephone/fax number and e-mail address.
 
The information will not be used  for any direct marketing or unsolicited follow-up unless we have previously  informed you of this
possible use and you have given us your express permission  when submitting it.
 
With your permission, Musclemania  will use this information for such purposes as:
 
Sending you e-mail press  releases or notification
 
Delivering goods.
 
Musclemania does make use of  non-personally identifiable statistical information (browser type, geographical  location, age, gender) for
optimisation of our sites as part of our internal  review process and in a general way to learn more about the consumers of our  products.
 
This information will not be  disclosed to third parties by Musclemania. This data will only be used for the stated  purpose, and will not be
used for any unsolicited communication unless you give  us permission. Children and young people under 16 are advised to get permission
from their parent or guardian before they submit personal data to Musclemania web  sites.
 
This policy may be modified from  time to time.
Musclemania Fitness PTY LTD.
Returns & Replacements
Supplier Brands Warranty Policies
✓ Boyles
✓ GPI SPORTS & FITNESS

✓ MORGAN IMPORTS PTY LTD

Authorised Retail Outlets
Returns
Payment, Pricing & Promotions
We accept the following forms of payment:
 
MasterCard and Visa Card- No surcharges apply.
 
Pay By Phone- You can call us on 02 9541 0038 after logging your order and we will enter your card details directly into our EFTPOS machine-
no record of your card details are kept.
 
Direct Deposit- Once the order is completed, we will supply you with our Bank Account Number and BSB.  Once the funds are tranfered, we wil ship the item out.
 
COD payments are accepted by Musclemania employees only, when they deliver in the Sydney Metroploitan area (only).
When your order is sent via external courier/transport companies, we can not offer this service.